7 Days a Week•Call Now:07427 826446
Free Survey · Fixed-Price Quote in 48 Hours

Heat Pump Servicing in London

Heat pump servicing in London from £120+VAT. Annual service plans for air source heat pumps, all makes. Book your service.

Annual servicing
Efficiency checks
All major makes
Services from £120+VAT
Google
5/5 (547 reviews)
F-Gas Registered
7-Year Warranty
5,000+ Systems Installed

Heat Pump Servicing London: Direct Answer

Heat pump servicing in London is an annual inspection and performance check that protects efficiency, reliability and warranty records. Our air source heat pump service covers all major makes and starts from £120+VAT.

Heat pumps operate for long periods and depend on clean airflow, stable water circulation, sound electrical connections and accurate controls. Gradual changes are easy to miss because the system may keep running while consuming more electricity. Planned maintenance records these conditions before they become comfort problems or breakdowns.

What a Heat Pump Service Includes

Refrigerant check

We inspect accessible pipework, joints and coils for signs of leakage, review operating temperatures and assess the refrigeration circuit where the service scope and system type require it. Refrigerant handling is reserved for appropriately qualified engineers.

Electrical connections

Terminals, isolators, protective devices, wiring and visible components are checked for security, heat damage and deterioration. Stored fault histories are reviewed before codes are cleared.

Filters, strainers and airflow

Dirty air filters, blocked outdoor coils and restricted water strainers reduce heat transfer. We inspect and clean serviceable items included in the visit, and identify components needing separate remedial work.

Defrost cycle

The outdoor coil, drainage route, temperature sensors and available operating data are checked for conditions that can interrupt effective defrosting or leave persistent ice around the unit.

Compressor health

We listen for abnormal operation and review available temperatures, current, runtime or performance data. These checks can identify stress caused by poor flow, control settings or refrigeration faults before complete failure.

Hydraulic system and controls

System pressure, pumps, valves, flow temperatures, weather compensation, heating curves, hot-water settings and emitters are reviewed so the heat pump can deliver heat without excessive cycling or backup-heater use.

Benefits of Annual Heat Pump Servicing

Warranty compliance: many manufacturers require evidence of maintenance at stated intervals. A dated service record supports that history, although owners must check whether their warranty requires a particular approved provider or checklist.

Efficiency: clean heat exchangers, unrestricted flow and suitable controls help the system transfer heat at lower compressor effort. Servicing can highlight settings that cause cycling, high flow temperatures or unnecessary immersion-heater use.

Longevity: loose connections, blocked strainers, low pressure, poor drainage and abnormal noise can be addressed before they place additional strain on pumps, fans, valves and the compressor.

Reliability: an annual visit before winter gives time to obtain parts or plan corrective work. It is more practical than discovering an avoidable fault during the coldest week of the year.

Heat Pump Service Plans and Maintenance Contracts

Annual service plans suit homeowners, landlords and small businesses that want a regular maintenance date and a consistent record for one system. Planned maintenance contracts are available for sites with several heat pumps, cylinders, fan coils or connected controls. The schedule can group visits, list the assets covered and record recommendations by unit.

Air Source Heat Pump Brands Covered

We service Mitsubishi Ecodan, Daikin Altherma, Samsung EHS, Grant Aerona, NIBE and Vaillant equipment, along with many other established air source heat pump makes. Model-specific menus and service requirements differ, so please send the outdoor-unit model, cylinder details and previous service information when booking.

  • Mitsubishi
  • Daikin
  • Samsung
  • Grant
  • NIBE
  • Vaillant

RHI Compliance and Service Records

The Domestic Renewable Heat Incentive closed to new applicants in March 2022, but existing participants may still need to retain evidence that their eligible heating system remains in working order and is maintained appropriately during their tariff period. The Non-Domestic RHI also has continuing obligations for accredited installations.

How the Service Visit Works

  1. 1

    Preparation

    You send the make, model and service history, tell us about comfort or energy-use concerns and provide clear access to the indoor and outdoor equipment.

  2. 2

    Inspection and cleaning

    The engineer checks the installation, safety, coils, drainage, filters, strainers, pumps, valves, visible wiring and controls, cleaning serviceable items included in the appointment.

  3. 3

    Operating checks

    The heat pump is observed under demand where conditions permit. Flow, temperatures, system pressure, controls, defrost behaviour and available diagnostic data are reviewed.

  4. 4

    Settings review

    Weather compensation, heating curves, schedules and hot-water settings are checked for obvious conflicts with the property and emitter system. Changes are discussed rather than applied without context.

  5. 5

    Report and recommendations

    You receive a record of the service and a clear explanation of defects, monitoring points or separately priced repairs. Urgent safety or reliability issues are prioritised.

Heat Pump Service Cost

ServicePriceBest for
Annual heat pump serviceFrom £120+VATOne domestic air source heat pump with safe standard access.
Multi-system service planQuotedLandlords, commercial premises and sites with several assets.
Repairs found during serviceQuoted separatelyParts, extended diagnostics and remedial work beyond routine servicing.

Prices exclude VAT. Specialist access, multiple units and additional fault investigation are confirmed before booking or quoted after inspection.

Heat Pump Servicing FAQs

How much does a heat pump service cost?+

Heat pump servicing in London starts from £120+VAT. The exact heat pump service cost depends on the system type, number of units, access, service history and whether additional fault investigation or remedial work is requested.

How often should an air source heat pump be serviced?+

Most domestic air source heat pumps should be serviced once a year. Manufacturer warranty terms may set a specific interval, while heavily used commercial systems can benefit from more frequent planned maintenance. Always follow the schedule in your installation and warranty documents.

What does a heat pump service include?+

A service typically includes visual and safety checks, filters and strainers, coil and airflow inspection, electrical connections, controls, flow temperatures, system pressure, water flow, defrost operation, compressor performance indicators and a refrigerant-circuit assessment where appropriate.

Can servicing keep my heat pump warranty valid?+

Regular servicing can be a condition of manufacturer warranties. We record the visit and findings, but owners should check the exact terms, approved-servicer requirements and intervals stated by their manufacturer and installer because warranty rules differ between brands.

Do you service Mitsubishi, Daikin, Samsung, Grant, NIBE and Vaillant heat pumps?+

Yes. We service Mitsubishi Ecodan, Daikin Altherma, Samsung EHS, Grant Aerona, NIBE and Vaillant systems, as well as many other air source heat pump brands, subject to model information, safe access and manufacturer documentation.

Ready to Book Your Heat Pump Servicing?

Get a fixed-price quote today. Our F-Gas registered air conditioning and heat pump engineers cover London and the Home Counties seven days a week, with rapid response for breakdowns.

Installations from £1,795 + VAT • Free survey • F-Gas registered engineers